Silver Reef Casino Resort, Ferndale
About the Hotel
Silver Reef Casino Resort presents a
Rooms & Amenities
Accommodation at Silver Reef Casino Resort includes
Dining Options
Dining options include
Leisure & Entertainment
Leisure facilities encompass the
Services & Local Area
Silver Reef Casino Resort offers
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Services
- Housekeeping
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Casino
- Live entertainment
- Garden area
- Spa & wellness centre
- Jacuzzi
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My experience at Silver Reef Casino was a mix of highs and lows. The atmosphere was lively, and I genuinely enjoyed the engaging entertainment and the spa services offered, which were fantastic. However, I was taken aback by the poor customer service and the lack of communication regarding room issues. Overall, it's a fun place to unwind, but there are areas that desperately need improvement.
I had a mixed experience at the hotel. The stay had some positives, like the security presence and decent dining options, but the service and room cleanliness left much to be desired. It seems to have potential but definitely needs some improvements in customer service and upkeep.
My stay was a mixed bag at this hotel. On one hand, the atmosphere is lively, and I had a blast at the casino with its variety of games. On the other hand, the customer service left a lot to be desired, especially with some staff members who seemed indifferent. Also, the breakfast options were lacking, which was disappointing considering the nice amenities. Overall, it was an average experience that made me wonder if I would return.
I had a decent stay overall, with some positive aspects like the spacious room and enjoyable dining options, but there were a few disappointments, including the service at check-in and a lack of proper hot water in the mornings. The casino atmosphere was fun, but I hope for better customer service next time.
My recent stay at the hotel had its ups and downs. While I enjoyed the comfortable amenities and found the spa services exceptional, the cleanliness of my room fell short of expectations. The dining options were decent, but some areas could definitely use improvement. Overall, it's a solid option, but with a few tweaks, it could easily elevate the experience.